Returns & Exchanges
At The Worm that Turned, we want you to be completely satisfied with your home and garden purchases. If an item isn't quite right, you can return it to us within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Securely
Place the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Attach Shipping Label
Affix the provided prepaid shipping label to the outside of your package, or address it to our returns warehouse using a tracked courier service.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing